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Knowledgebase Home >> ADS >> ADS Errors >> 6000-6999 | Contact
Problem:  Prevail when launching returns an ADS discovery error (6420)
If there is a third party firewall product:  Norton, mcafee, Trend, Zonealarm, etc. then make sure that TCP/UDP port 6262 is allowed.  You will need to manually allow this port by going through their software firewall configuration.
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