Start Outlook and select Connect.
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On the Tools menu, click E-mail Accounts.
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Click View or change existing e-mail accounts, and then click Next.
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Click the Microsoft Exchange Server account, and then click Change.
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Click More Settings, and then click Advanced.
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Clear the Use Cached Exchange Mode check box, and then click Apply.
Important:
You must click Apply in order to complete the next step. After you click
Apply, this message appears: "You must restart Outlook for these changes
to take effect." Do not exit Outlook at this point.
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Click Offline Folder File Settings, and then click Disable Offline Use.
A prompt appears: "Exchange is currently in recovery mode. If you make
changes to your Offline Folder Files settings, your existing .ost file
will be removed from your profile and you will not be able to use the
file. Do you want to continue?" Click Yes. Click OK, Next, and Finish
until you have exited the E-mail Accounts wizard.
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Close Outlook.
Important:
You must exit and restart Outlook before continuing with the next step.
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Start Outlook again.
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On the Tools menu, click E-mail Accounts.
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Click View or change existing e-mail accounts, and then click Next.
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Click the Microsoft Exchange Server account, and then click Change.
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Click More Settings, and then click Advanced.
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Select the Use Cached Exchange Mode check box.
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Exit, and then restart Outlook. |
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