Connect with Technical Support
Live Technical Support is available only to those Prevail users with a current technical support contract in place, and should only be used when directed to do so by a member of the Prevail Technical Support department. If you have not yet contacted Technical Support, you can do so now by calling 407.228.4400, option 1, 1.
To begin your Live Support session, save the Team Viewer installation file to your desktop and Run the file to install Team Viewer. Please be sure to download the correct version for your operating system. Then have your Team Viewer numeric key ready for the technician to connect to your workstation.