We will only be able to directly convert data from Prevail v8 to Prevail v9. If you are on an older legacy version (earlier than v8), consider upgrading to v8 before the v9 release. If you have an annual support package (premium support using the old lingo) you get both upgrades for free. The only costs incurred may be Advantage Database upgrades and training. If you do not have support, you would have to pay a nominal reinstatement fee plus one year of annual support.
We will be able to convert older legacy versions to v9 for you, but the process may take longer, and there may be some bumps along the way. Also, v8 to v9 upgrades will get priority. Get around this by upgrading to v8 by the end of the year!
Want to discuss Prevail usage with other clients and the Prevail staff? Want to get great tips on how to best leverage Prevail’s powerful tools? Want to ask specific questions about how best to implement something within Prevail? You need to come to the next PUG! The dates have been set, and registration is open for the Orlando June 2020 PUG. PUG will focus on our new Prevail v9 platform coming out soon!
Hurricane Dorian is predicted to make landfall close to
Orlando on Sunday or Monday. Depending on how things progress, the Prevail
office may be out of touch for a couple days during and after the Labor Day
weekend. This will not interrupt your use of Prevail, but you may have trouble
contacting us for support or training. Feel free to contact us today or
tomorrow if you have any pressing matters.
The VA has changed the appeals process, and we have updated Prevail with the latest changes. Our updated process includes steps and levels for the new appeal lanes. To receive your copy of the new process, contact Tech Support at 866-998-4400 option 1,1.
After a bit of a hiatus, our next PUG will be held in our hometown of Orlando. Join us to talk about how best to use Prevail and get some beginner and advanced training, as well as a chance to hear how other firms use Prevail.
Why Orlando, you ask? Well, because Orlando is one of the top tourist destination cities in the world, and our PUG will be in June. Schools are out! Make it a business trip and bring the family for a Disney and beach vacation.
When? June 25-26, 2020
Where? Disney Swan Resort with special room pricing available
More details will be release on our Web page by next week.