Hurricane Dorian is predicted to make landfall close to
Orlando on Sunday or Monday. Depending on how things progress, the Prevail
office may be out of touch for a couple days during and after the Labor Day
weekend. This will not interrupt your use of Prevail, but you may have trouble
contacting us for support or training. Feel free to contact us today or
tomorrow if you have any pressing matters.
The VA has changed the appeals process, and we have updated Prevail with the latest changes. Our updated process includes steps and levels for the new appeal lanes. To receive your copy of the new process, contact Tech Support at 866-998-4400 option 1,1.
After a bit of a hiatus, our next PUG will be held in our hometown of Orlando. Join us to talk about how best to use Prevail and get some beginner and advanced training, as well as a chance to hear how other firms use Prevail.
Why Orlando, you ask? Well, because Orlando is one of the top tourist destination cities in the world, and our PUG will be in June. Schools are out! Make it a business trip and bring the family for a Disney and beach vacation.
When? June 25-26, 2020
Where? Disney Swan Resort with special room pricing available
More details will be release on our Web page by next week.
By the end of the year, Prevail v9 will be available. In October, we will announce the changes being made. This version, while internally referred to as “v9,” is actually version-less going forward. In future, when we add features or integrations, they will go live to everyone after testing. That means there is no more waiting years to see a new feature. We plan on rolling out 4-6 new features and integrations per year.
There will be some changes to how we price Prevail. Prevail v9 will require an annual support contract to use the new features, and to get any additional features added after initial release. This is necessary because, as we move toward a software-as-a-service model like most of the industry, the integrations cause us to constantly track changes to other code bases and quickly adapt when the partner software changes (so that it keeps working with Prevail).
We expect everyone will be very pleased with v9, which has more additions and enhancements than any previous version. Expect more details in October!