Prevail v9 Update

Prevail v9 was originally scheduled to be out at the end of 2019. Production delays have extended that a bit, and our current schedule has Prevail v9 ready for formal release in February, 2020. We want to make sure we are getting everything right, as much has changed “under the hood.” Here is a peek at some of the new features:

Performance– Prevail v8 is pretty snappy, but speed should improve further in Prevail v9, and backend database security will improve.

Enhanced Merge – easier to use merge features, with ability to merge multiple documents at once.

Client Portal* – message, bill, and pass documents with your clients! Your clients can also see their case status.

Atlasware Integration* – for our SSD clients, you will have automated connection to the Social Security Administration: Electronic Records Express (ERE) site, to get case file and status updates. This will be handled automatically for you, once a Prevail Matter has been flagged for automated retrieval. This feature will require an Assure Disability account (the owners of Atlasware), but the fees are minimal and well worth the time-savings. We will help get you set up with them.

* Since these features require continual updating and maintenance, they require an active Annual Support contract to use, as will most new features going forward.

Upgrade to Prevail v8 now, before v9 comes out

We will only be able to directly convert data from Prevail v8 to Prevail v9. If you are on an older legacy version (earlier than v8), consider upgrading to v8 before the v9 release. If you have an annual support package (premium support using the old lingo) you get both upgrades for free. The only costs incurred may be Advantage Database upgrades and training. If you do not have support, you would have to pay a nominal reinstatement fee plus one year of annual support.

We will be able to convert older legacy versions to v9 for you, but the process may take longer, and there may be some bumps along the way. Also, v8 to v9 upgrades will get priority. Get around this by upgrading to v8 by the end of the year!

Orlando Prevail Users Group Conference

Want to discuss Prevail usage with other clients and the Prevail staff? Want to get great tips on how to best leverage Prevail’s powerful tools? Want to ask specific questions about how best to implement something within Prevail? You need to come to the next PUG! The dates have been set, and registration is open for the Orlando June 2020 PUG. PUG will focus on our new Prevail v9 platform coming out soon!

Please see details here: https://www.prevail.net/pug/

Hurricane Dorian

Hurricane Dorian is predicted to make landfall close to Orlando on Sunday or Monday. Depending on how things progress, the Prevail office may be out of touch for a couple days during and after the Labor Day weekend. This will not interrupt your use of Prevail, but you may have trouble contacting us for support or training. Feel free to contact us today or tomorrow if you have any pressing matters.

You can also attempt to contact us at emergency@prevail.net or https://www.facebook.com/PrevailCaseManagement/.

We hope to be fully up and running by Wednesday.

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